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发表于 10-6-2014 16:10:40|来自：黑龙江哈尔滨
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刚在RENOTALK看到关于LE-GATE的帖子，的确有些投诉。http://www.renotalk.com/forum/topic/28864-invisible-grille-from-legate-feedback/page-2We've just had a bad experience with legate. Guess it all boils down to the sales person dealing with us. Our case was simple, just install the grilles halfway onto our railings instead of all the way to the ground as agreed.
Paid a down payment of $300. ( where he insisted a full amount initially - shady no.1) Then on the day of installation, 2 Indian blokes showed up, without the sales person. Best part, Indian bloke told us the nuts are going to protrude from the grille. Obviously, we called our dear sales guy telling him that's dangerous. And how is that child safety at all? He insisted that was the only method.
We then sent him pictures of what our neighbors did and told him that's how he should get his guys to install. Of course, he insisted that's the only way Legate can do. - with all the ends of the nuts protruding and exposed under each wire!! That could easily cut any person, let alone a child.
Sensing the shady nature in him thinking he could pressure us to commit to the ONLY way, we instead ask the workers to leave and called him for a refund. He promised, except to give him a few days.
Naturally 2 weeks has passed and after numerous pestering, our dear friend gave an excuse of finance holding up the cheque and then just yesterday, he said to speak to his boss.
Am sure I have accepted the fate that getting back the money is going to take time, but if you wish for good, sincere, child-safe workmanship, please consider someone else.
Legate advertises a lot. But I doubt if their sales guys live up to the integrity of the job. Maybe it's only this bad apple in the fruit of basket.
But if you should ask for them to quote, do your research in terms of how it should be done first. Even if it means you having the basic idea of how it should be done. Best to get at least a competitive quote, not just about pricing but compare the methods of finishing for you.
I have recently approached my Neighbour for their contact and plan to use CSA instead.
As for Legate, disappointing and shady.
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