Concierge/Receptionist 接待员（ $2,200.00 to $2,800.00）

Xiaoyu_Vickie

Post: Concierge/Receptionist 接待员（ $2,200.00 to $2,800.00）

Duties & Responsibilities

The duties and responsibilities include but not limited to the followings:

· Warmly welcome and greet guests at the front desk  在前台热情地欢迎和问候客人

· Assist in handling visitors/ vendors/ internal staff IN and OUT procedures in an effective and efficient way协助处理访客/供应商/内部员工的进出程序，确保程序有效

· Prepare, maintain and update vendor / visitor & internal staff assess record / working permit / passenger permit/  documentation / database in proper and systematic mode.准备、维护和更新供应商/访客和内部员工的评估记录/工作证/客运证/文件/数据库

· Responsible for assisting in the daily operation (such as F&B ordering, taxi booking etc. ) and delivering quality service to the end-users 负责协助酒店日常运营(如餐饮预订、出租车预订等)，为终端用户提供优质服务

· Monitor lobby traffic and alert teammate regarding the guests arrival and deliveries 监控大堂的交通状况，并提醒同事客人的到来和交付情况

· Assist with the corporate of any on-site events 协助公司进行现场活动

· Maintain and assist in configuring conference room facilities as per proposed setting.按照建议的设置维护和协助配置会议室设施

· Handle visitor/ vendor’s enquiries and provide information about the facilities politely & clearly

处理访客/供应商的询问，并礼貌而清晰地提供有关设施的信息

· Cooperate with contingent worker, such as tea lady , security , driver and FM to maintain building daily operation smoothly and seamlessly 与工作人员，如茶水小姐，保安，司机和FM合作，保持日常工作的顺畅和无缝

· Prepare reports of daily operations to management (i.e. access card report) 准备日常操作报告给管理层(即门禁卡报告)

· Ad hoc duties assigned by Client客户分配的特殊任务

Requirement

· Secondary 5 Full Cert/O Level Full Cert or above中五全证书/O级证书或以上

· At least 2 years’ relevant working experience 2年以上相关工作经验

· Professional, mature and polite telephone manner and answering skills 专业、成熟、礼貌的电话接听方式和技巧

· Proficiency in English and Chinese 熟练掌握英语和汉语

· Good command in MS Word, Excel and Chinese Word Processing熟练运用MS Word, Excel，中文文字处理

Xiaoyu_Vickie

顶帖！！！